Ex-Secret Service Agent: How To Finally Handle The Conversations You’re Terrified Of!

Ex-Secret Service interrogator DESMOND O’NEILL reveals the 4-step formula for difficult conversations, how to decode narcissism, the secret to communication and real connection - AND debunks the biggest myths about interrogation! Desmond O’Neill is a former special agent for the US Secret Service with over 30 years of experience in negotiation and interrogation. He has worked for the High-Value Detainee Interrogation Group (HIG) training and conducting research on interrogation, and is a co-instructor for the online platform ‘Beyond Bulletproof’, covering influence, communication, and confidence. He explains: ◼️Why you should never label someone a narcissist ◼️The No.1 habit silently ruining your communication ◼️Why “me me me” syndrome is sabotaging your relationships ◼️How gaslighting really works, and how to shut it down fast ◼️Why your brain lies to you when emotions take over 00:00 Intro 04:35 What Are Your Experiences? 06:10 Experience With Violent Interrogation 08:20 How Do I Have a Difficult Conversation? 09:45 How to Spot When Someone Is Gaslighting You 11:05 PLAN Framework 14:44 The Hardest Conversations You've Had to Navigate 19:26 If They Do This, They're Lying 21:38 Be a Better Listener 23:55 Controlling Comes From Listening, Not Talking 24:19 Asking Questions 28:25 Obvious Body Language to Look Out For 31:14 Finding Resolution With People 33:24 What if They Start Insulting You 35:18 How to Keep Your Emotions in Check 36:53 How to Stay in Control 39:58 Me Me Me Syndrome 42:52 Ads 43:55 How to Get Someone to Open Up 46:17 The Difference Between Manipulation and Influence 48:35 Influencing People 51:14 How to Build Trust 54:50 How Do You Get Trust Back? 55:14 How to Be a Great Leader 56:22 Making Decisions 1:00:48 Own Your Decisions 1:06:19 Ads 1:07:25 Building Rapport 1:11:34 Main Takeaways 1:13:20 Don't Tell People You Understand 1:17:00 What Decision Do You Most Regret? You can learn more about ‘Beyond Bulletproof’, here: https://bit.ly/43SKyMW The Diary Of A CEO: ◼️Join DOAC circle here - https://doaccircle.com/ ◼️Be the first to hear about Steven's new book - https://bit.ly/jfdi-doac ◼️Shop the 1% Diary - https://bit.ly/3YFbJbt ◼️The Diary Of A CEO Conversation Cards (Third Edition) - https://g2ul0.app.link/f31dsUttKKb ◼️Get email updates - https://bit.ly/diary-of-a-ceo-yt ◼️Follow Steven - https://g2ul0.app.link/gnGqL4IsKKb Sponsors: Adobe - https://Adobe.Ly/OneBetter Rubrik: To learn more, head to https://rubrik.com Function Health: https://Functionhealth.com/DOAC to sign up for $365 a year. One dollar a day for your health.